講義内容詳細：イングリッシュ・ワークショップＡ－２／イングリッシュ・ワークショップＡ

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学部・研究科のディプロマポリシー/
Undergraduate and Graduate Diploma Policy 科目ナンバリングについて/
About Course Numbering

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年度/Academic Year	2024
授業科目名/Course Title (Japanese)	イングリッシュ・ワークショップＡ－２／イングリッシュ・ワークショップＡ
英文科目名/Course Title (English)	English Workshop A-2/English Workshop A
学期/Semester	後期／通年	単位/Credits	1/2
教員名/Instructor (Japanese)	FUKUDA,Suzy E.
英文氏名/Instructor (English)	FUKUDA, Suzy E.

講義概要/Course description

This course will help students develop their English proficiency for use in business and the service industry. The course will explore themes such as business, culture, psychology, technology and foreign influences. The goals of the course are to have students reflect on and develop their English for hospitality, to assist students in practicing straightforward language skills necessary for real-world situations and to prepare students to welcome guests to their country for major international events.

'Hospitality English’ is the kind of language that is both polite and welcoming. It is sometimes referred to as ‘English for Social Graces’; however, it is much more multi-dimensional and multi-faceted than that. It actually involves Business English, psychology, technical vocabulary, French expressions (and those from other foreign languages), culture and tradition, and even some aspects of religion. ‘Hospitality English’ can be considered a lingua franca in which both native speakers and non-native speakers communicate graciously with one another.

達成目標/Course objectives

GOALS
1. to get students to reflect on and develop their English for hospitality;
2. to explain to students how to soften the English expressions they may already have;
3. to help students improve their pronunciation by focusing on stress, rhythm, and intonation to enable them to communicate confidently and to be understood with ease;
4. to assist students in practicing straightforward language skills they will need in real-world situations;
5. to prepare students to welcome guests to their country in major international events;

学部・研究科のディプロマポリシー（卒業認定・学位授与の方針）に基づき、当該科目を履修することで身につく能力 / Abilities to be acquired by completing the course in accordance with the faculty and graduate school diploma policy (graduation certification and degree conferral)

学部・研究科のディプロマポリシー（卒業認定・学位授与の方針）/ Undergraduate and Graduate Diploma Policy (Graduation Certification and Degree Conferral)

知識・技能
Knowledge and skills
思考力・判断力・表現力
Ability to think and judge, and power of expression
意欲・関心・態度
Motivation, interest, and attitude

授業計画/Lecture plan

授業計画/Class	Spring Semester Course Organization 「初回のみオンライン（オンデマンド型）」
事前学習/Preparation	Read through the course syllabus.
事後学習/Reviewing	Review the course syllabus, class handouts, and new vocabulary.

授業計画/Class	Welcoming Guests
事前学習/Preparation	Familiarize yourself with the topic of 'Welcoming Guests' by reviewing the handouts distributed in class.
事後学習/Reviewing	Review vocabulary, class handouts, and conduct outside-of-class English activities.

授業計画/Class	Welcoming Guests
事前学習/Preparation	Familiarize yourself with the topic of 'Welcoming Guests' by reviewing the handouts distributed in class.
事後学習/Reviewing	Review vocabulary, class handouts, and conduct outside-of-class English activities.

授業計画/Class	Customer Information
事前学習/Preparation	Familiarize yourself with the topic of 'Customer Information' by reviewing the handouts distributed in class.
事後学習/Reviewing	Review vocabulary, class handouts, and conduct outside-of-class English activities.

授業計画/Class	Customer Information
事前学習/Preparation	Familiarize yourself with the topic of 'Customer Information' by reviewing the handouts distributed in class.
事後学習/Reviewing	Review vocabulary, class handouts, and conduct outside-of-class English activities.

授業計画/Class	Challenging Situations
事前学習/Preparation	Familiarize yourself with the topic of 'Challenging Situations' by reviewing the handouts distributed in class.
事後学習/Reviewing	Review vocabulary, class handouts, and conduct outside-of-class English activities.

授業計画/Class	Challenging Situations
事前学習/Preparation	Familiarize yourself with the topic of 'Challenging Situations' by reviewing the handouts distributed in class.
事後学習/Reviewing	Review vocabulary, class handouts, and conduct outside-of-class English activities.

授業計画/Class	Correspondence
事前学習/Preparation	Familiarize yourself with the topic of 'Correspondence' by reviewing the handouts distributed in class.
事後学習/Reviewing	Review vocabulary, class handouts, and conduct outside-of-class English activities.

授業計画/Class	Correspondence
事前学習/Preparation	Familiarize yourself with the topic of 'Correspondence' by reviewing the handouts distributed in class.
事後学習/Reviewing	Review vocabulary, class handouts, and conduct outside-of-class English activities.

授業計画/Class	Dealing with Complaints
事前学習/Preparation	Familiarize yourself with the topic of 'Dealing with Complaints' by reviewing the handouts distributed in class.
事後学習/Reviewing	Review vocabulary, class handouts, and conduct outside-of-class English activities.

授業計画/Class	Dealing with Complaints
事前学習/Preparation	Familiarize yourself with the topic of 'Dealing with Complaints' by reviewing the handouts distributed in class.
事後学習/Reviewing	Review vocabulary, class handouts, and conduct outside-of-class English activities.

授業計画/Class	Introduction of Class Presentations
事前学習/Preparation	Start to think of a topic for your class presentation.
事後学習/Reviewing	Review the presentation handouts distributed in class. Prepare for the class presentation.

授業計画/Class	Class Presentation Preparation
事前学習/Preparation	Prepare your script, handout, and visuals for the class presentation.
事後学習/Reviewing	Practice for your presentation with the techniques discussed in class.

授業計画/Class	Class Presentations
事前学習/Preparation	Review the presentation handouts distributed in class. Prepare for the class research presentation.
事後学習/Reviewing	Evaluate your classmates' presentations.

授業計画/Class	Class Presentations
事前学習/Preparation	Review the presentation handouts distributed in class. Prepare for the class research presentation.
事後学習/Reviewing	Evaluate your classmates' presentations.

授業計画/Class	Fall Semester Course Orientation 「初回のみオンライン（オンデマンド型）」
事前学習/Preparation	Read through the course syllabus.
事後学習/Reviewing	Review the course syllabus, class handouts, and new vocabulary.

授業計画/Class	Handling Emergencies
事前学習/Preparation	Familiarize yourself with the topic of 'Handling Emergencies' by reviewing the handouts distributed in class.
事後学習/Reviewing	Review vocabulary, class handouts, and conduct outside-of-class English activities.

授業計画/Class	Handling Emergencies
事前学習/Preparation	Familiarize yourself with the topic of 'Handling Emergencies' by reviewing the handouts distributed in class.
事後学習/Reviewing	Review vocabulary, class handouts, and conduct outside-of-class English activities.

授業計画/Class	Interviews and Internships
事前学習/Preparation	Familiarize yourself with the topic of 'Interviews and Internships' by reviewing the handouts distributed in class.
事後学習/Reviewing	Review vocabulary, class handouts, and conduct outside-of-class English activities.

授業計画/Class	Interviews and Internships
事前学習/Preparation	Familiarize yourself with the topic of 'Interviews and Internships' by reviewing the handouts distributed in class.
事後学習/Reviewing	Review vocabulary, class handouts, and conduct outside-of-class English activities.

授業計画/Class	Communication over the Phone
事前学習/Preparation	Familiarize yourself with the topic of 'Communication over the Phone' by reviewing the handouts distributed in class.
事後学習/Reviewing	Review vocabulary, class handouts, and conduct outside-of-class English activities.

授業計画/Class	Communication over the Phone
事前学習/Preparation	Familiarize yourself with the topic of 'Communication over the Phone' by reviewing the handouts distributed in class.
事後学習/Reviewing	Review vocabulary, class handouts, and conduct outside-of-class English activities.

授業計画/Class	Food and Beverage Service
事前学習/Preparation	Familiarize yourself with the topic of 'Food and Beverage Service' by reviewing the handouts distributed in class.
事後学習/Reviewing	Review vocabulary, class handouts, and conduct outside-of-class English activities.

授業計画/Class	Food and Beverage Service
事前学習/Preparation	Familiarize yourself with the topic of 'Food and Beverage Service' by reviewing the handouts distributed in class.
事後学習/Reviewing	Review vocabulary, class handouts, and conduct outside-of-class English activities.

授業計画/Class	Cultural Differences
事前学習/Preparation	Familiarize yourself with the topic of 'Cultural Differences' by reviewing the handouts distributed in class.
事後学習/Reviewing	Review vocabulary, class handouts, and conduct outside-of-class English activities.

授業計画/Class	Cultural Differences
事前学習/Preparation	Familiarize yourself with the topic of 'Cultural Differences' by reviewing the handouts distributed in class.
事後学習/Reviewing	Review vocabulary, class handouts, and conduct outside-of-class English activities.

授業計画/Class	Introduction of Class Presentations
事前学習/Preparation	Start to think of a topic for your class presentation.
事後学習/Reviewing	Review the presentation handouts distributed in class. Prepare for the class presentation.

授業計画/Class	Class Presentation Preparation
事前学習/Preparation	Prepare your script, handout, and visuals for the class presentation.
事後学習/Reviewing	Practice for your presentation with the techniques discussed in class.

授業計画/Class	Class Presentations
事前学習/Preparation	Review the presentation handouts distributed in class. Prepare for the class research presentation.
事後学習/Reviewing	Evaluate your classmates' presentations.

授業計画/Class	Class Presentations
事前学習/Preparation	Review the presentation handouts distributed in class. Prepare for the class research presentation.
事後学習/Reviewing	Evaluate your classmates' presentations.

授業方法/Method of instruction

区分/Type of Class	対面授業 / Classes in-person
実施形態/Class Method	通常型 / regular
活用される授業方法/Teaching methods used	プレゼンテーション presentation PBL（課題解決型学習） project-based learning 反転授業（知識習得の要素を教室外に済ませ、知識確認等の要素を教室で行う授業形態） reverse teaching(a class style where students educate themselves out of class beforehand, and use the class period to confirm the knowledge one has gained.) ディスカッション、ディベート discussion / debate グループワーク group work 実習、フィールドワーク field work 上記に該当しない none of the above

成績評価方法/Evaluation

平常点 In-class Points

100%

Class Participation: 30%
Weekly Group Discussion: 20%
Outside-of-Class Activity: 10%
Class Visual Presentation: 40%

参考書/Reference books

	著者名 Author	タイトル Title	出版社 Publisher	出版年 Published year
1	Barber, D & M. Kiczkowiak	Voices 5	National Geographic	2023
2	Fujita, R.	English for Tourism Professionals	National Geographic	2019
3	Grant, L. & E. Yu	Well Said: Pronunciation for Clear Communication, 2nd Edition	National Geographic Learning	2017
4	Hancock, M.	Pronunciation Pairworks, PronPack 3	Hancock McDonald	2017
5	Muto, K. & R. Aoki	Common Errors in English Speaking	Macmillan	2009
6	Nishina, Y., Nakanishi, N., Omotedani, J., Kurahashi, Y., Kanai, N., Satoi, H., Noguchi, J. & J. Azuma	Hospitality Communication	Sanshusha	2018
7	Stott, T. & A. Pohl	Highly Recommended 2: Workbook	Oxford University Press	2010
8	Takeuchi, M.	English for Best Hospitality: Talking to Visitors in Japan	Eihousha	2018
9	Vanderburg, B.	Relax, It's Just English: How to Worry Less and Speak More	Independently published	2023
10	Yamane, K.	Sounding Natural In English	Hitsuji Syobo	2020

メッセージ/Message

International exchange students most welcome.

その他/Others

As noted above, in the first class of this course the precise details of how this course will be conducted will be explained.
*The course may be revised according to the number of students who enroll, student levels and student needs.

キーワード/Keywords

Hands-on experience.